Bulova - Service Center - Repairs in the US

Repairs in the US

Watch and Clock Service Procedures

Instructions for having your Bulova watch or clock serviced or repaired.

Following are Watch Setting Guides for most of our watch styles. Please look for your style number on the right and link to the appropriate guide on the left.

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United States
ADDRESS THE PACKAGE TO:
SERVICE DEPARTMENT
26-15 Brooklyn-Queens Expressway East
Woodside, NY 11377
800-233-3350

(DO NOT PUT “BULOVA” ON THE PACKAGE)

Send your watch or clock via UPS or insured or registered mail with sufficient insurance to cover the original purchase price or current market value (in the case of solid gold watches), whichever is higher.
Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.
Enclose a complete explanation of the nature of the problem so that the correct repairs will be made.
Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to BULOVA SERVICE for $7.00 to cover the cost of handling, mailing and insurance. (The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust).
IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made until we receive your approval of charges. If you decide not to have the repairs made, a $10.00 repair appraisal and return shipping charge will be assessed. Post-warranty movement repairs are guaranteed for a period of one year.
If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records.

Centro Técnico
Avenida Roberto Clemente C116
Carolina, PR 00985
TEL: 787-750-7190 or 787-757-1320
FAX: 787-750-7970

Honolulu Time Service
1311 Kapiolani Blvd.
Honolulu, HI 96814
TEL: 808-591-2611

M & G Jewelers
10823 Edison Court
Rancho Cucamonga, CA 91730
TEL: 909-989-2929

For instructions on warranty and out-of-warranty repair for your watch or clock, select your location:

Bulova.com is the official website of Bulova Corporation. Bulova, an American company since 1875, meets every timekeeping need with four watch brands – Bulova, Caravelle Bulova, Accutron and Wittnauer – plus the award-winning Bulova Clocks. Bulova brand features dress, career, casual and sport watches for men and women. Many Bulova watches offer water resistance from 30 meters to 200 meters, stainless steel cases and bracelets, scratch-resistant mineral crystals and genuine leather straps. Diamond watches feature hand-set diamonds, while crystal styles use only genuine Swarovski® crystals. Caravelle Bulova, with men’s and ladies’ watches, including diamond watches, crystal watches, chronographs, fashion watches and strap designs. For sports excellence, Accutron offers Swiss-made special function, sport dress and sport watches for men and women, all with stainless steel cases and bracelets, sapphire crystals and water resistance to a minimum of 30 meters. Included are ceramic watches, chronographs, diamond watches, deployment buckles, leather straps, and automatic, mechanical timepieces, some with Valjoux 7750 movements. Wittnauer provides luxurious Swiss special occasion watches for men and women, all with sapphire crystals and water resistance to a minimum of 30 meters. Bulova Clocks, designed to fit every décor and timekeeping need, range from miniature solid-brass collectibles to full-size Grandfather floor clocks. Grandfather floor clocks offer such attributes as precision eight-day cable-wound and chain-driven triple-chime and single-chime movements. Bulova is also the source for officially licensed Harley-Davidson® watches and clocks, developed in collaboration with Harley-Davidson Motor Company, producer of the world’s most acclaimed motorcycles, and for the distinguished Frank Lloyd Wright under license from the Frank Lloyd Wright Foundation.

Note: "All prices in U.S. Currency”