Alberta 12/20/20

Verified Buyer

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Quality of product

It broke the first time it was worn. Wanted a light weight watch but strap was inferior.

Bulova Response Thank you for your feedback. We are sorry to hear about this issue with your Rhapsody timepiece. It is unusual for the strap to come off so easily. At Citizen, we take pride in the quality of our products, and your satisfaction is important to us. We will reach out to directly through email to learn more and discuss options.

Maryanne982 01/31/24

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Nice Watch Case; Defective Watch Band

I was initially very happy with the sleek and classic look of this watch. Within one week of receipt of this watch, after the third brief wearing of this watch, the watch band broke. The watch was initially lost; the watch fell off my wrist. After locating my watch, which was found by an employee at a local merchant, it was clear the watch band was defective! I am very disappointed with this purchase.

Whippet 03/19/22

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Beautiful but broke

This watch is beautiful and timeless in its looks but it no time at all, after wearing a few times, the strap snapped off dropping the watch to the floor. I'm severely disappointed as it looks like a modern version of the classic watch my grandmother wore.

Chasrs 09/18/21

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Beautiful watch poor strap quality

I wore this watch about 5 times then one day the strap tore from the watch face.