The delivery experience was one of the worst I have experienced, but it was resolved quickly enough and the watch arrived in excellent condition. The difficulty in contacting a human being for fast support truly soured the experience and makes me question ordering directly from the retailer in the future, but the quality of the watch itself leaves me open to buying other Bulovas, likely in person.
The watch is beautiful but the clasp on the band was very uncomfortable and pinching, so I ultimately returned.