Jay 03/10/21
Verified Buyer
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Wedding Anniversary Gift

Instructions on how to set the watch should come with the item, paid for 2 day shipping for anniversary but I didn’t receive the package until 4 days later. Called customer service no return call.

Kavya 12/22/23
Verified Buyer
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Very disappointed

Hello, I recently purchased the below watch online in the USA. I gave this watch as a gift to my father who lives in India. He just wore it once and the chain link was broken when he removed the watch from his hand. This was not expected when I purchased it from Bulova. I am very disappointed. This is too bad and there is no service in India for Bulova watches. What would you guys suggest? I need a resolution for this. I am very unhappy with Bulova. I spent around 600 USD on this watch and this is least expected. Thank you

Bulova Response Thank you for sharing your feedback, and we sincerely apologize for any inconvenience you've experienced. It's unusual for such incidents to occur, as our products undergo strict quality control before shipping. After reviewing the photos you provided, it seems a pin may have fallen out, which can happen during bracelet resizing if the pin isn't securely placed back. We'll reach out via email to discuss your experience further and help with a solution.