Bulova Respuesta Thank you for your review! We're happy to hear that your Sutton automatic watch is getting so much attention and admiration every time you wear it. It’s wonderful to know that its stylish design continues to leave an impression. We hope you enjoy your new timepiece for years to come.

Bulova Respuesta We are sorry to hear about the issue with your watch purchase. Since this watch has an automatic movement, it keeps the most accurate time when fully wound and is powered by the motion of the wrist. A watch winder can also help keep it running while not in use. Please note that a watch would need to be inspected first at our service center before a replacement can be offered. We understand your frustration and appreciate your feedback. We will contact you via email to offer further assistance.