Online Ordering Policy

Online Purchasing

Orders for timepieces purchased through Bulova.com will not be accepted for resale or other commercial use, and may only be shipped for delivery within the U.S. (including Alaska, Hawaii, and the District of Columbia) but not Puerto Rico. We are unable to ship internationally.

All products are subject to availability. In the event that we are out of stock, you will be notified by the next business day. We reserve the right to limit the quantity of products we supply; to supply only part of an order; or to divide an order into multiple shipments to expedite delivery. We also reserve the right to change the terms or duration of any special offers or sales promotions.

Payment

Bulova accepts the following forms of payment for online purchases:
• Visa
• MasterCard
• American Express
• Discover
Bulova will only accept credit or debit cards issued in the United States. Upon online approval of your credit card, your order will be processed and your credit card will be charged. All taxes, if any, due on your online transaction will be charged as required by applicable laws. All taxes are calculated and included in the final price on the Billing Page.

Shipping and Delivery

All orders, including expedited orders, will be shipped from our facility within 2 business days. Orders placed on Friday after 12:00 p.m. Pacific Time, Saturday and Sunday will begin processing on Monday. Orders placed on an official holiday will begin processing the following business day.

All Bulova timepieces will ship via UPS Ground service. We are unable to ship to U.S. Post Office, APO or FPO addresses. Bulova does not charge for Ground shipping. If you wish to expedite your order, the following charges will apply:
• Two-Day shipping: $10.00
• Overnight shipping: $25.00
UPS Ground transit times vary by state.

Tracking

As soon as your purchase ships, we will email you a shipping confirmation which will allow you to track the status of your shipment online. If you are not completely satisfied with your purchase when it arrives, if there is a discrepancy in your order, or if you encounter any problems with your watch, please retain all packaging and documentation and contact us immediately at customercare@bulova.com or call to speak to a Customer Care Service Representative at (800) 228-5682 from 9 AM to 8 PM Eastern Time Monday through Friday.

Cancellations

If you wish to cancel your order, please send an email as soon as possible to customercare@bulova.com – or call us toll-free at (800) 228-5682 from 9 AM to 8 PM Eastern Time Monday through Friday. We will try to accommodate your request, but once an order has been submitted we cannot guarantee the purchase can be canceled.