Parts & Repairs

Submitting Your Watch For Repairs

If your Bulova watch needs warranty service or non-warranty service, we recommend you send it to an authorized Bulova Service Center. Please follow the detailed instructions below:

1. Download and fill out the Bulova Service Request Form. Make an extra copy for your records. Canadian customers, please download the Canada service form.

2. Pack your watch securely in a small, padded shipping box. Do not include your original watch box or packaging. Enclose the completed Service Request Form in the box.

3. Ship your package to a Bulova Service Center (see address below). We recommend using a carrier that can track and insure your package. Bulova is not responsible for lost or stolen packages.

4. We will email you when we receive your package and enter your repair order into our system. It will then take approximately 2-4 weeks for our technicians to assess your repair before your watch is serviced. You will be notified about any costs that are not covered by warranty.

Bulova Service Centers

United States

Bulova Service Department
26-15 Brooklyn-Queens Expressway, Woodside, New York, 11377
Phone: (800) 233-3350
Email: service@bulova.com

Canada

Bulova Watch Company Ltd.
39 Casebridge Court, Toronto, ON, M1B 5N4
Phone: +1 (800) 268-6562 or +1 (416) 751-4763
Email: bulovacanada@bulova.com
Ordering Parts for your Watch

For assistance with identifying and purchasing the right parts for your specific watch, please contact our Parts Department at parts@bulova.com or call 1-800-233-3350, and select option 2.